FAQ // The Bridal Box
What is in The Bridal Box?
The Bridal Box is a mystery box filled with all sorts of items: all the need-to-haves for the Bride-to-be, as well as gifts for your special day. Items will vary on a month to month basis, but will typically relate to celebrating you as a Bride. The Bridal Box will include wedding themed items, apparel, beauty products and accessories.
When will I receive my Bridal Box?
If you order your Bridal Box before the end of the month, your order will be shipped during the first week of the following month. For example, if you order on May 10, you will receive The Bridal Box in June.
What is the Bridal Box subscription?
Signing up for a monthly subscription means that we will send you a lovely box. This will be filled with beautiful (and useful!) bridal themed items every month. We have 2 subscription options available. Instead of purchasing just 1 box, choose to subscribe for 3 or 6 months. The discounted rates on these subscriptions make The Bridal Box even more affordable. If you would like us to send you moreboxes after your subscription is up, pop us an email at firstname.lastname@example.org.
Is shipping included?
Shipping is not included. Shipping is added at a rate of R100 per box sent locally.
Can I return or exchange any items in the box?
We only except returns or exchanges for items that are damaged, defective, or if the size of the item in the box is not the size that was originally ordered. If this is the case, please let us know by emailing us at email@example.com and we will gladly exchange the item.